List of all cities where room list (buildings) are located. Thank you for your response. It encountered the issue from outlook when he reserves the meeting rooms from the outlook calendar "Room Finder" and it display error message "Room Finder 401 - unauthorized: Access is denied due to invalid credentials". Currently facing the slow loading of room list under 'Choose an available room' box after selected a room list. By default, when you open a new meeting form in Microsoft Outlook 2016, Microsoft Outlook 2013, or Microsoft Outlook 2010, the Room Finder panel is displayed on the right side of the Appointment screen and the Scheduling Assistant screen, as shown in the following screenshots. Another way to completely disable (hide) the Room Finder on the Scheduling Assistant and Appointment screens is to disable the "Microsoft Exchange Add-in" add-in. The Outlook mobile clients also utilize these. We are currently on the monthly channel, and outlook started giving out this error on most of our devices. If RoomFinderShow = 0 in these registry paths, the Room Finder behaves in the following manner when you start Outlook: The RoomFinderForceDisabled value was introduced in an update to the "Microsoft Exchange Add-in". I'm coming here because I'm desperate to sort this issue out. This is brand new 8 mailboxes. If the answer is helpful, please click "Accept Answer" and kindly upvote it. Waiting for the settings to propagate - Microsoft support assistant said he will contact me in 1-2 hours and confirm if all is working. If you have any further updates on this issue, please feel free to post back. The Outlook Room Finder is currently available on various Outlook clients including Outlook on the Web and the Outlook desktop app. tnsf@microsoft.com. Updated all DNS - CNAME, MX, A & SRV records as per Office 365 requirements (As I have done this a million times). Microsoft just phoned me and told me that they ran a few scripts and came across some interesting info. account) was interfering but by removing the live account made no difference. If you have feedback for TechNet Subscriber Support, contacttnsf@microsoft.com. etc. And I'm baffled that MS Support can't sort this out for me. 401 - Unauthorized: Access is denied due to invalid credentials. In the Outlook Options dialog box, select Add-Ins. It's used by Outlook only after you install the update for your version of Outlook. Open the "Authentication" property under the "IIS" header 3. I get the same error on that specific account - "401 - Unauthorized: Access id denied". So it seems that this specific mailbox was previously part of a on-site hybrid exchange setup. Set the administrator privileges. Subkey: HKEY_CURRENT_USER\Software\Policies\Microsoft\Office\x.0\Outlook\Preferences When I look into my MSN/live account, I can see myself receiving emails, but whenever I try to open them in Outlook, I get the above message. After following those steps properly, please let us know about the results. If you are facing this error, then you may try to use the following solutions to rectify the problem: Update the Administrator credentials. The Meeting tab of Outlook in Outlook for Microsoft 365, The Scheduling Assistant tab in Outlook for Microsoft 365. After you authenticate, the Room Finder pane attempts to display the full OWA client, which isn't the best experience. 1. It's taking 10 seconds to load the meeting room based on the selected room list. Or is it not your problem? Fixes or workarounds for recent issues in Outlook for Windows, Current Channel Version 2109 (Build 14430.20306), Semi-Annual Enterprise Channel Version 2108 (Build 14326.20692). Ok as mentioned I created a new mailbox (different e-mail address) and just setup an auto forwarder from the problematic mailbox to the newly created mailbox. You do not have permission to view this directory or page using the credentials that you supplied. Normally I can check IIS in a local Exchange environment Which one you use depends on the level of control that you want to have over the Room Finder and the version of "Microsoft Exchange Add-In" that you have installed. The team had been aware that "room booking was hard" for our customers. And I'm baffled that MS Support can't sort this out for me. Important:This fix does not apply to Outlook for Microsoft 365 GCC High. Then you'll run the commands as I've advised in my first post again. The "modern" Room Finder is part of the "One Vision" evolution strategy for Outlook (url : The Evolution of Outlook) Techcommunity.microsoft. If you hide it on the Scheduling Assistant screen, switch to the Appointment screen and then back to the Scheduling Assistant screen, the Room Finder is visible again. 1 Reply eviladmin 1 yr. ago Added for the benefit of others: Computer\HKEY_CURRENT_USER\SOFTWARE\Microsoft\Office\16.0\Outlook\Options\Calendar New DWORD ShowLegacyRoomFinder Value 1 Appears to be update related. I even enabled MFA (Multi Factor Authentication) thinking it might solve the issue but it still gives me the error "401 - Unauthorized: Access is denied due to invalid credentials " when I try to access Outlook Online. Stupid question: How do i migrate the user's mailbox to another exchange database? If you hide the Room Finder on the Scheduling Assistant screen of a meeting form, this registry data is never used. Attachments: Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total. 401 - Unauthorized: Access is denied due to invalid credentials. Important: This fix does not apply to Outlook for Microsoft 365 GCC High. Figure 1: Room Finder prompts for authentication The x.0 placeholder represents your version of Office (16.0 = Office 2016 and Microsoft 365, 15.0 = Office 2013, 14.0 = Office 2010). The mailbox will be redistributed to other database in Office 365 backend server after you runNew-MoveRequest in Exchange online Powershell. You'll need to do it using PowerShell. The fact that it redirects me, even when I just login is not correct. Outlook SMTP Oauth Send - Authentication Unsuccessful. When I log into office.com > type in username > Outlook Online gives me the following message: "401 - Unauthorized: Access is denied due to invalid credentials.". Please note that this is not a hybrid Exchange setup / migration from on-premise Exchange. this basically permanently deletes the users previous mailbox instances / data. What I tried with Microsoft: Use Incognito mode, different browsers, different computers, removed the Office 365 Business license, re-add the business license, we removed the users Office 365 Personal account (deleted - as we thought it might interfere), Edit the Migration Endpoint in the Exchange Admin Center. Has anyone experienced this issue in the past? Cookie Notice For more information, please see our After the required update is installed and you set the RoomFinderForceDisabled value to 1, Outlook doesn't display the Room Finder pane on either the Scheduling Assistant or Appointment screens in a meeting form. Let me know your thoughts. We are currently on the monthly channel, and outlook started giving out this error on most of our devices. Follow the steps in this section carefully. Tested it on two users so far. to a different network? How to clear AutoComplete in Outlook (Office 365) via GPO and Powershell ? The remote server returned an error: (401) Unauthorized."} I'd like to know if I need to get in contact with our O365 admin to get an authorization since I need to access my inbox via code. It had been our second-highest source of enterprise customer dissatisfaction. //{"The request failed. This should have no impact on the applications if they were ported to the new authorization method we released in December. If possible, please provide more information about your issue for our better research. Setting up filters Filters for rooms are also set by using Set-Place cmdlet or places API. We don't recommend that you disable the Microsoft Exchange Add-in, because it also disables other features, such as "Protect before send" and "Voicemail integration". So to me it's basically a problem with this specific users access to Outlook Web Access (owa) website. Does this issue occur recently? Just checking in to see if above information was helpful. When I go into the admin panel > MS Exchange > Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. List of recent room lists that user used or rooms that user booked that belong to those room list. MESSAGE END HTTP - 2016-02-03T11:12:07.522191Z (11:12:07) sipe: sip_sec_create_context: type: 4, Single Sign-On: no, protocol: . If you have feedback for TechNet Subscriber Support, contact If the above is not you issue, please provide more information about the questions at the beginning of this reply for our better research. Step one: Connect to Exchange Online via Powershell as mentioned previously in this thread, here is the link again: https://techcommunity.microsoft.com/t5/Exchange-Team-Blog/Permanently-Clear-Previous-Mailbox-Info/ba-p/607619. You can do it simply by running this cmdlet below in a It gives you even greater control over the Room Finder than the RoomFinderShow value. As mentioned, currently the user is using a different mailbox / e-mail address just to get him going (Forwarder setup from his original mailbox). When you hide the Room Finder on the Appointment tab of a meeting form, the following data is written into the Windows registry. and our If you think my reply is helpful to you, please remember to accept it as an answer. Does anyone have the same issue with Office 365 Outlook version Microsoft 365 MSO (16.0.13801.21002) 64-bit. Outlook 2019 Room Finder. Due to the large number of available conference rooms, it is convenient to use Room Finder. I setup a forwarder to the new mailbox. Room Finder is a feature that is deeply integrated into Outlook's meeting flow. Please remember to The Scheduling Assistant screen in Outlook. Move NTLM at top and BAM that's fixed it. Hotfix KB2794760 for Outlook 2010 July 8, 2014 (Outexum-x-none.msp) After the update is installed, use the following registry data to completely disable the Room Finder. Still no update and still not working. Some of the steps we have taken are 1. change the profile, turn off cached mail, repair outlook but doesn't; seem to fix it. For more information, see No available rooms for a meeting outside working hours. You do not have permission to view this directory or page using the credentials that you supplied. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. I even enabled MFA (Multi Factor Authentication) thinking it might solve the issue but it still gives me the error "401 - Unauthorized: Access is denied due to invalid credentials " when I try to access Outlook Online.
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