Manager, Human Resource & Administration. Delivering mail and messages. Proven customer service skills to interact appropriately with guests in a considerate, Professional and positive manner by showing concern and listening actively. Drives profitable growth using a strong analytical and fact-based approach to support sales, marketing and revenue management strategies and alignment. Referrals increase your chances of interviewing at V.Group by 2x. Customer Service Officer. m>!i+ `CZc 4;/Ot;ylZIvep }7P>stGUtupNO'k;~Szq'NzPz #RVM 9S}? Q 5 0 obj We use cookies to offer you the best possible website experience. Reviews from Royal Caribbean group employees about working as a Guest Services Officer at Royal Caribbean group. Combine your experience and sense of adventure by joining our exciting team of employees in Miramar, Florida. /Width 625 Other Job Titles: Commis 2 Crew (Royal Caribbean, Celebrity Cruises) Company Benefits: Excellent benefits . You can unsubscribe from these emails at any time. Average salary for Royal Caribbean Group Guest Services Officer in Westmount: $29,329. By creating this job alert, you agree to the LinkedIn User Agreement and Privacy Policy. To be a successful member of this team, a candidate should have a passion for service, a pleasant and energetic demeanor, and previous experience in a customer contact . Ensures a global perspective is central in all strategies in order to support market growth opportunities. Average Salary: $1,000 to $2,500 per month 2nd Crew Cook. Hong Kong. Based on 1 salaries posted anonymously by Royal Caribbean Group Guest Services Officer employees in Westmount. No evenings or weekends ever required. London, England, United Kingdom. Y HOSPITALITY. Whenever a job seeker applies for a Guest Service Officer role in a new company, he/she must signal their value through multiple mediums. Jason Cruz Customer Service . Handle guest enquiries, requests or other services up to the standards and ensure guest satisfaction. /AIS false Focus on positioning the team to meet revenue targets, client satisfaction, consumer satisfaction, operating margin, and unit cost. Search and apply for the latest Guest services officer jobs. Check if adequate welcome amenities are available for everyone whose arrival is on the list. 7 0 obj Thank you for your patience! endobj %&'()*456789:CDEFGHIJSTUVWXYZcdefghijstuvwxyz They must answer guest questions, resolve passenger complaints and provide front desk services. Kingston and St. Andrew. Still need help? Monday - Friday 8:30am to 4:30pm. Note that certain functionality that these third parties make available may be impacted if you do not accept these cookies. Language skills: English advanced level MANDATORY. These could include undertakingtasks such as managing file movement and tracking Hiring ongoing Available for daily, advertised desk hours at the Guest Services Desk to answer questions and provide assistance to non-English-speaking guests. Customer Service and Operations Associate, Customer Service Associate (Bilingual German) - Hybrid, Customer Service Associate (Bilingual French) - Hybrid. Copyright 2021 Royal Caribbean Group. Career Designer is coming soon! A strong guest satisfaction disposition is mandatory, a people person, with a great sense of humor. The estimated total pay for a Guest Services Officer at Royal Caribbean Group is $3,948 per month. JFIF d d C Want to receive job alerts for similar jobs? Job ID: 7190; Rank: Purser; Employment Type: Permanent; Joining Date: Mar 1, 2022; Type of Vessel: Passenger Ship; Engine Details: Wartsila 12V46; DWT / GRT: . Salary increases as you go higher in position. View details and apply for this Guest Services Officer job in Asia with Royal Caribbean Cruises Ltd on CatererGlobal. Customer Service Representative Job description Representative, Cruise (Customer Service) Great vacations begin with great employees! This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Dieser Kreuzfahrtschiff Job ist nicht mehr aktuell. Periodo Integral Average salaries for Royal Caribbean Group Guest Services Officer: $29,329. ; DWT / GRT: 9000; We're looking for an Engine Fitter for Royal . 1 0 obj You should be patient as you will act as a point of contact between our clients and staff. 12,216 jobs Administrative Officer- Customer Services The Home Office 3.8 England 22,400 - 26,400 a year Permanent + 2 Monday to Friday Hiring multiple candidates Help to deliver outstanding customer service at the heart of the Home Office.*. Minimum one-year experience in a customer contact position within the hotel field or related industry. Administrative Officer jobs 13,343 open jobs Benefits Assistant jobs 13,158 open jobs Commercial Agent jobs 12,809 open jobs Inside Sales Consultant jobs 11,183 open jobs . /CreationDate (D:20220425214920+03'00') This job is no longer accepting applications. We'd be happy to have you sail with us if you have shipboard experience as a Guest Services Officer or a similar shipboard administrative position, and can effectively deal with internal and external guests with diplomacy, patience, and tact. Copyright 2022 Grabjobs Pte.Ltd. %PDF-1.4 V.Group Follow us on Facebook Find us on Glassdoor. All Rights Reserved. Provides all services of the Guest Services desk; including, but not limited to: tracing missing luggage, baby-sitting arrangements, cash services, safety deposit box service, lost and found service, printing and issuing of guest Sea Pass cards, and broadcasting ships announcements. Experience in the steel industry is not required. Turismo e Hospitalidade, Upgrade to Premium to view the number of applicants for this Job, Upgrade to Premium to start a conversation with Royal Caribbean Group. Front desk services include registering guest credit cards, processing account payments, and exchanging currencies. Stateroom Attendant for Royal Caribbean International. You can also receive alerts via instant message. This feature will help you take charge of your RCL career by outlining your potential options. Search shoreside careers. Among the most comfortable and spacious ships at sea, each of the cruise lines ships enjoys an atmosphere of elegance, conviviality, and whispered luxury. See description. Tickets and closing of guest accounts. Career Designer. Perform Front Office operations including reservations,. Leads with passion, drive, and energy to inspire and motivate global Call Center leadership team with a roadmap to achieve all KPIs. Select your brand and explore our open jobs on land or at sea. Based on 1 salaries posted anonymously by Royal Caribbean Group Guest Services Officer employees in Laval. Your expertise in customs and immigration guidelines makes it possible for our ship to smoothly sail in and out of ports. When factoring in bonuses and additional compensation, a Guest Services Officer at Royal Caribbean Group can expect to make an average total pay of $2,347 per month.How does this pay data . Proven customer service skills to interact appropriately with guests in a considerate, Professional and positive manner by showing concern and listening actively. >> Silverseas guests travel deep into over 900 destinations across all seven continents, enjoying a curated selection of immersive experiences in the worlds most remarkable places. endobj Job responsibilities Prepare a proper list after gathering the arrival and check-in information of all the guests. Anticipate guest needs and build rapport with customers. Average salary for Royal Caribbean Group Guest Services Officer in Laval: CA$29,329. C q" This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Other Job Titles: Commis 2 (Royal Caribbean, Celebrity Cruises) Job Description: Assists other Cooks as directed. You've exceeded the maximum chat count with employer for this month. AddThis is a widget that allows you to share jobs across the web to various other platforms. This includes cookies necessary for the website's operation. /Pages 3 0 R Bell Cornwall Recruitment currently have an exciting opportunity for an experienced Customer Service Officer to join a well established Property Firm based in Walsall, Birmingham. However, blocking some types of cookies may impact your experience of the site and the services we are able to offer. Permanent + 2. Sie knnen sich hierfr nicht mehr bewerben. Performs other duties as required. Guest Services Officer at Royal Caribbean Cruises Ltd. Port-Louis, Maurice 10 relations. } !1AQa"q2#BR$3br Inscrivez-vous pour entrer en relation Royal Caribbean Cruises Ltd. Signaler ce profil Activit Live aboard #CelebrityMillennium with Good Morning America! Focuses on continuous coaching, training and improvement of the wide and diverse team. Employees to resolve problems and negotiate resolutions. Ability to speak additional languages such as Spanish, French, German, Italian, Portuguese, Chinese, Japanese, Korean, Swedish, Norwegian, or Danish is essential. Job ID: 5232; Rank: Fitter Mechanic; Employment Type: Permanent; Joining Date: Apr 1, 2022; Type of Vessel: Passenger Ship; Engine Details: . Create and accurately maintain all electronic records. You have successfully created a new job alert. 7 days ago Guest Services Officer (Customer Service) - 4679 new The Supreme HR Advisory - Singapore $2,000 - $2,000 per month It is. % We use the following session cookies, which are all required to enable the website to function: LinkedIn is an employment-oriented social networking service. The Guest Services Officer will be responsible for Delivering the Wow while demonstrating exemplary problem resolution skills to our guests at all times. You will also meet with port agents and customs and immigration officials at all ports of call to get clearance for crew members and guests to go ashore. Mong Kok. Opting out of AddThis cookies will remove your ability to view and use this widget. We are on the lookout for an experienced Guest Administration Officer to join our productive team at Royal Caribbean Group in No estrangeiro. Guest Services Officer at Royal Caribbean Cruises Ltd. Maurice. Administrao / Operaes, Periodo Integral Your job seeking activity is only visible to you. Offer assistance with certain tasks (e.g. You should communicate effectively with our clients and enhance their overall stay at our hotel. Use appropriate resources to ensure high quality service. Each successive class of ships is an architectural marvel and pushes the envelope of what is possible on a cruise ship. More similar cruise ship jobs available on our website. While the Guest Service Officer resume will be the most well-known part of the Guest Service Officer job application, but, do consider the Guest Service Officer cover letter equally important for landing a . Melhores Prcticas para Entrevistas de Emprego, Plataforma de Recrutamento para Empregadores. Arbeitgeber: Job Cruise Ship. Marketing skills including custom product and package development, brand positioning and strategy. Minimum one-year cash handling experience, and an understanding of US currency and exchange rates required. Here's the information to get a hold of them through a variety of methods such as phone, mail and email. It's my second home. It's the job of the professionals at the Guest Services Desk to . Trouv dans: Jooble BE Organic - il y a 2 heures l'tranger, Belgique . Responsibilities include (but are not limited to): - Always 'Looking the Part' the Guest Services Officer plays a key role in being the first impression for the brand and our guests for guests. Guest Services Officer This role calls for someone with communication, organization, customer service, and decision-making skills. We have included guest services agent job description templates that you can modify and use. Need to contact Royal Caribbean? Ability to grasp/learn complex concepts quickly and independently. The main language spoken onboard is English. << Free, fast and easy way find Guest services officer jobs of 797.000+ current vacancies in USA and abroad. Erinnere dich an mich 5 day work per week, Sunday and PH off. s Ug9qQiM' ? R/ x {@9@PW9S^F.%OK/tus!iSI/G ^C9 0HzS,@= +zP~cjokG1 /Title () stream Have your CV written by a professional CV Writer who specialises in writing CVs for candidates looking for cruise ship jobs. Full-time, temporary, and part-time jobs. These cookies serve ads that are relevant to your interests. These cookies are required to use this website and can't be turned off. Royal Caribbean International is known for driving innovation at sea and has continuously redefined cruise vacationing since its launch in 1969. Model statesmanship and represent the company at various industry events. Search shipboard careers . . 3) Job Description: Guest Services Officer's goal is to provide guest satisfaction. Customer service representative job description The Customer Service Representative attracts potential customers by answering product and service questions; suggesting information about other products and services. As a Guest Relations Officer, you will be responsible to manage our Front Desk Department and deliver amazing customer service to our clients. Brand sites . How to get through to an operator: 5) Guest Service Officer new RedDoorz - Kallang $1,800 - $2,300 per month We are looking for reliable and service-minded individuals to join our Guest Service Team where we strive to provide high-quality service. Processing guest payments. /SA true Coordinating with bell service and staff management. Designs for the future by creating a vision that drives strategies to achieve corporate yield and profitability objectives. Ensure compliance with health and quality standards. - Key Responsibilities: First point of rnal customers. The Guest Services Officer must possess outstanding hospitality, focused customer service, strong communication and organizational skills and effective decision-making abilities. View similar Administrao / Operaes Periodo Integral jobs below. 1 1 . Atendimento ao Cliente / Hotelaria, Periodo Integral Sign in to create your job alert for Guest Service Officer jobs in London, England, United Kingdom. 2 0 obj /Filter /DCTDecode Ability to operate basic office equipment, including telephones, computers and copy machines. >> 4 0 obj /ca 1.0 Apply for Cruise ship jobs. The JGRO is ultimately responsible for interacting in a professional manner at all times when in guest contact whether at the Guest Relations Desk or on the switchboard. 8. 7. Job Application Wizard. The leader will work closely with IT, marketing, sales, legal, compliance and contact center operation leaders to achieve well defined business goals. Wed be happy to have you sail with us if you have shipboard experience as a Guest Services Officer or a similar shipboard administrative position, and can effectively deal with internal and external guests with diplomacy, patience, and tact. Minimum one-year experience in a customer contact position within the hotel field or related industry. This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. Position Description Hiring Requirements: Minimum one-year experience in a customer contact position within the hotel field or related industry. Start your new career right now! Because we respect your right to privacy, you can choose not to allow some types of cookies. Keen focus on continuous improvement and challenging the status quo to influence teams to improve the client experience in the most cost-effective manner. Attend to inquiries requested by the guests regarding facilities provided and everything else. Aside from handling guest account services like accepting cash payments, cashing checks, or exchanging foreign currencies, you will also provide solutions to related issues and inquiries from guests. Minimum one-year cash handling experience, and an understanding of US currency and exchange rates required. Assigning rooms and taking care of administrative duties. Senior Guest Services Officer / Guest Services Officer . Monitor and uphold all guest service standards and safety and health regulations. /SMask /None>> /Type /Catalog confirming travel arrangements, taking messages) Address customer complaints and escalate to Guest Relations Manager when needed. Sales, CS & Business Devpt. Job Functions. However, on our Culturally Enriching Cruises, like those departing from Mainland China, Mandarin may be used more frequen. Be the first to receive the latest Admin Full-Time Jobs in Portugal. Enhances department and company reputation by accepting ownership for accomplishing new and different requests, exploring opportunities to add value to job accomplishments. To write an effective guest services agent job description, begin by listing detailed duties, responsibilities and expectations. /Type /XObject Tourism Enhancement Fund. Thank you #sintmaarten #barbados #aruba #curaao and #goodmorningamerica! Updated 19/06/2022. Get notified about new Guest Service Officer jobs in London, England, United Kingdom. Process orders, prepare correspondences and fulfill customer inquiries to ensure customer satisfaction. Click the link in the email we sent to to verify your email address and activate your job alert. Customer Service Officer. . Position is responsible for delivering and orchestrating the strategy and operations for Silverseas Worldwide Call/Contact Centers for trade and direct channels, to ensure all guest service/experience metrics are achieved and to help drive corporate yield and EBITDA objectives. Royal Caribbean Cruises Ltd. is pleased to offer a /Producer ( Q t 5 . The Guest Services Officer is responsible for 'Delivering the Wow' while demonstrating exemplary problem resolution skills to our guests at all times. Bring your CV to life Customer Service Officer Duties and Responsibilities Answer phone, email, and face-to-face customer enquiries Direct customers to online resources Create and maintain reports on customer interactions Attend weekly team meetings Update customer records in our system, including notes about conversations and outcomes Employees will be required to perform other job-related duties assigned by their supervisor or management. We use the Apply with LinkedIn feature to allow you to apply for jobs using your LinkedIn profile. Additionally, you can freely decide and change any time whether you accept cookies or choose to opt out of cookies to improve website's performance, as well as cookies used to display content tailored to your interests. More similar cruise ship jobs available on our website. /BitsPerComponent 8 w !1AQaq"2B #3Rbr Royal Caribbean offers a lot of fantastic opportunities. Creates a global guest/partner centric environment with a deep knowledge of both. You will prepare arrival and departure manifests, sailing letters, and other relevant information and send them to immigration officials and shoreside personnel. Minimum one-year cash handling experience, and. GrabJobs o portal de empregos n1 de Portugal, conectando voc a milhares de empregos rpidamente! Royal Caribbean Group salary trends based on salaries posted anonymously by Royal Caribbean Group employees. Must work closely with the Food and Beverage department with final numbers and all event details. Get email updates for new Guest Service Officer jobs in London, England, United Kingdom. Your cookie preferences will be stored in your browsers local storage. Learn about Royal Caribbean group culture, salaries, benefits, work-life balance, management, job security, and more. Collect zip codes from front gate Infogenesis to establish demographics. This is a 12 month FTC, therefore we are ideally looking for . Job Opportunities. Press Tab to Move to Skip to Content Link, Meets and exceeds all existing guest service/experience metrics, Design, implement and lead a world class, high performing, consumer and third party (trade) facing customer service operations. Phone. General: (305) 539-6000 Customer Service: (800) 398-9819 Corporate Guest Relations: (800) 256-6649. Royal Learning Group Limited 2008 . Starting salary for Guest Services is around $1900 USD per month, plus you can get some minor commissions on excursions that the team sells. Passwort vergessen? Customer Service Officer Adecco 3.7 Rockhampton QLD +1 location $29.39 an hour Temp to perm + 1 Monday to Friday The successful candidate will have prior administration experience (2 years) or a customer service background. The role of Junior Guest Relations Officer (JGRO) centers around effective and consistent communication made available for all guests in order to ensure total guest satisfaction. $4%&'()*56789:CDEFGHIJSTUVWXYZcdefghijstuvwxyz ? /Length 8 0 R /Type /ExtGState Guest Services Officer ( Job Number: RCI101614GSO ) Description Combine your experience and sense of adventure by joining our exciting team of employees working onboard our ships at sea. endobj The Guest Services Desk is the heart of every cruise ship operation. [/Pattern /DeviceRGB] Ability to communicate tactfully with guests, department heads and shipboard. 2d ago. Glassdoor estimates that a Norwegian Cruise Line guest service associate salary is $2,980 a month, consisting of a base pay of $2,573 plus $406 in additional pay (such as tips and bonuses). Like any big hotel, guests visit Guest Services for assistance and information about things happening during their cruise. Strategy development and the ability to communicate the strategy. Providing front desk services to guests. Posted 9 days ago. Thorough training in medical aspect provided. Scroll down below to view similar jobs . Posted 19 days ago Customer Service/Administration Officer new Experience and Skills Required: Related education and experience required. /ColorSpace /DeviceRGB 1 2 . Salary: 20,000 - 24,000. Respond to any customer requests for information or services. Your experience of the site and the services we are able to offer may be impacted if you do not accept all cookies. Description: Career snapshot: Provides all services of the Guest Relations Desk including, but not limited, lost luggage, stateroom changes, lost and found services, printing and issuing guest cruise cards, and broadcasting announcements. "careerSiteCompanyId" is used to send the request to the correct data center, "JSESSIONID" is placed on the visitor's device during the session so the server can identify the visitor, "Load balancer cookie" (actual cookie name may vary) prevents a visitor from bouncing from one instance to another. Product, branding, and sales & service experience required, years senior management experience in positions of increasing responsibility and demonstrated results, Strong motivation and inspirational leadership skills, Extensive distribution system sales and call center management experience, Exceptional interpersonal, communication and listening skills. QUALIFICATIONS Bachelor's degree required MBA preferred Being a source of information to guests on various matters such as transport and restaurant advice. This leader will identify, design, and implement process improvement interventions to maximize organizational effectiveness and efficiency to drive performance and deliver an exceptional experience. Royal Caribbean Cruises, Ltd. 11 years Guest services officer Jun 2012 - Present10 years 3 months Working as a guest service officer I was responsible for 'Delivering the WOW' while. They may have issues and concerns or they may simply have questions about their day. Royal Learning Group Limited. The estimated base pay is $3,603 per month. Contact Us Get support by Phone or Email 866-562-7625 Email Your Questions ; We are looking for Guest Services Officer.The Guest Services Officer will be responsible for 'Delivering the Wow' while . Awesome video! Location: Walsall, Birmingham. Type: 12 month FTC. Urgent cruise ship vacancies 2022. Employees will be required to perform other job-related duties assigned by their supervisor or management. I received 2 weeks of training onboard but most people receive more than this. Click here to login to MyRCLHome! The Guest Services Officer will be responsible for 'Delivering the Wow' while demonstrating exemplary problem resolution skills to our guests at all times. sdsQ WK@ (zw]o09a='<6q  `NOQsGdw~/O Opting out of LinkedIn cookies will disable your ability to use Apply with LinkedIn. /Subtype /Image Visit the Career Advice Hub to see tips on interviewing and resume writing. Responsibilities for guest services representative. Guest Relations Officer. Manages, fosters and strengthens corporate relationships to achieve teamwork and collaboration. >> << When you visit any website, it may store or retrieve information on your browser, mostly in the form of cookies. Find it here! << Record information in the logbook daily. This team is responsible for providing consistent personalized service to our guests with the ultimate goal of achieving total guest satisfaction. endobj Competitive salary. You can deactivate or delete job alerts by clicking the button below. Onboard, the global cruise line has debuted countless industry "firsts . V.Group London, England, United Kingdom. Looking for a particular position? Excellent understanding of leading-edge industry initiatives and ability to lead cross functional teams in the implementation of those initiatives, Financial acumen and the ability to manage very significant revenue and distribution costs. Gehalt: to be discussed. As I mentioned earlier, the duration of the contract is about 5.5 months, and you are paid each month in the contract. Customer Service Analyst jobs . Senior Guest Services Officer. Royal Caribbean has the best ships in the world. Geben Sie Ihre E-Mail-Adresse ein und wir senden Ihnen per E-Mail einen Link zum Zurcksetzen des Passworts.
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